Summary : We highly recommend HideMyAss VPN as the best value VPN on the market
The UK company HideMyAss has taken the VPN market by storm. In addition to offering a great VPN option, they also provide their customers with several programs created to secure online privacy. These services appeal not only VPN customers, but also most internet users in general. HideMyAss stands out from the competition by offering these additional programs for free.
Being fully devoted to a free internet and user rights doesn’t mean that internet users have 100% privacy with HideMyAss. This is because of UK laws regulating the internet. However, HideMyAss does what ever it can to defend customer privacy within the legal framework.
HideMyAss Pricing Options
HideMyAss offers customers 1 package only, like a few other VPN service providers. This package is subscription based and broken up into tiers. The cost of your subscription will lower the longer you subscribe. Not offering a free trial, HideMyAss has instead opted to provide a 30-day trial period or your money back. The Pricing options are as follows:
Monthly— Pay $11.52 per month. This option is meant for people who only want to commit monthly.
Twice a year— Pay $49.99 2 times a year. By agreeing to a 6 month period you save $19.
Once a year— If you subscribe for a whole year the cost is $78.66, saving you $60.
Compared to other internet privacy protection packages, HideMyAss appears to be more expensive. However, you need to take into account that HideMyAss provides you with a choice between 340 servers in 65 countries, totaling over 69.500 IP addresses. There is also the choice of PPTP, L2PT and OpenVPN protocols, and you are free of any bandwidth limitations. You can also connect 2 devices at the same time.
Customer Support Service
As a HideMyAss customer you have the option of either chat or email for customer support. HideMyAss guarantees response in 24 hours. In case you are able to contact them during UK business hours, the response time can be as little as 1 hour. Live Chat is open 12 hours a day, and HideMyAss also has a forum dedicated to their customers. Here they can ask and answer any questions. They even have frequently updated blog featuring tutorials, relevant articles and tips.
Privacy and Security With HideMyAss
HideMyAss is determined to deliver privacy and internet security to their customers. They use 160-bit encryption, 256-bit OpenVPN encryption, and 128-bit PPTP encryption.
HideMyAss has unfortunately received negative media attention, due to being forced to provide information to the English authorities. This resulted a subscriber being arrested. HideMyAss is obligated by UK law to provide information, when requested by the UK authorities. Many customers judged this to be a failure, but it is important to keep in mind that HideMyAss simply did what they were legally obligated to do. In order to provide their services, there is no way around this.
The HideMyAss Homepage
HideMyAss.com is very user friendly, being simple to navigate and having all information clearly shown. The sites plain and fresh appearance makes it attractive to most users. All links are quickly recognized, and information on costs is easily found on the first page as well.
HideMyAss Sign Up Process
HideMyAss has a very simplified sign up process. By providing your email, preferred method of payment, your username and a great password, you will be installing your new software in a matter of minutes. After completion, a HideMyAss user interface will open up, and provide an internet connection through the VPN protocol of your choice.
HideMyAss offers you the ability to link to the web through any one of their servers world wide. If you cannot choose yourself, HideMyAss will do the job for you. Simply select a country, or create another type of custom setting. This enables HideMyAss to select a server with minimal traffic for you.
It is highly recommended that you spend some time setting up you custom preferences on the dash board, in order to enjoy the full effect of what HideMyAss has to offer. Look on their forum for great tips and suggestions on how to design your HideMyAss user profile, so that it suits your individual needs.
HideMyAss offers a range of options, when it comes to payment. As a subscriber you can pick between PayPal, Visa, MasterCard, American Express, Discover Card, Web Money or Wire Transfer.
Compatible Operating Systems
HideMyAss works in OSX and in Windows. If you use Linux, you simply select the OpenVPN protocol. There are also guides that explain how to install and set up PPTP in Windows 7, Android, Windows XP and iOS.
It would be negligence not to mention the free software, now that we made you aware of it:
No charge IP port proxy lists
Single-use email addresses
Web proxy browser addition
HideMyAss! emergency button
HideMyAss! IP inspector
The pros of HideMyAss:
30-day money back guarantee
569 servers worldwide
Unified VPN protocol
Selection of VPN clients
Clean, user friendly website
The cons of HideMyAss:
Poor PPTP connection speeds
UK legislation requiring information logging
As a whole, HideMyAss has worked hard on their software, providing users with a fantastic service selection, that deliver protection user privacy and identity.
We have also yet to find a better VPN protocol service, than HideMyAss offers. The slow connection speed in PPTP does not change our overall view of the HideMyAss product. The Freeware stands out too, and the 30-day money back guarantee is reassuring.
Our only issue is the company’s obligation to record specific characteristics of your service and internet browsing patterns. However, if you are not doing anything illegal, you shouldn’t worry. We simply think you should know.